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Kindly explain the problem(s) you are having with a detailed explanation so that it will be easier for both of us to troubleshoot any issues and/or bugs. Providing useful information such as WordPress version, Theme Version, and other 3rd party plug-ins installed/activated are recommended. By making your ticket public, you can help other people who have the same issues.

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  Public Ticket Activity

Liziane Member is not found   Updated 17 hours ago   4   Thrive - Intranet & Community WordPress Theme Most recent comment from Jasper Jardin:Hello, LizianePlease extract the index.zip file that I have attached on my reply. Now, please browse to your themes > thrive > buddypress > members folder. Then, inside members folder, please ... Liziane Subway translation doesn't work   Updated 19 hours ago   4   Thrive - Intranet & Community WordPress Theme Most recent comment from Jasper Jardin:Hello, LizianeYou're always welcome, if you have any concerns, feel free to contact me I'll be here to help you.Thank you so much. Have a great day :) Deidre Smith-Buck Notification Icons   Updated 19 hours ago   2   Thrive - Intranet & Community WordPress Theme Most recent comment from Jasper Jardin:Hello, DeidreHere is the CSS solution to your problem, please follow my instructions below.Go to your WordPress Admin Dashboard > Appearance > Customize.After that it will redirect you to ... Marc Translation   Updated 20 hours ago   10   Thrive - Intranet & Community WordPress Theme Most recent comment from Jasper Jardin:Hello, MarcPlease and this code next to the code that I have given on to you. function Thrive_rename_project() { ?> jQuery(document).ready(function($) { "use strict"; $( "#nav-projects-groups-li ... Jordan Redirect user to initial page request   Updated 1 day ago   3   Thrive - Intranet & Community WordPress Theme Most recent comment from Jordan:Thanks Jasper, Peters redirect plugin doesn't actually offer the solution we're looking for. I am just using that the plugin to make the redirect. I am trying to store the url they requested for ... Karina wp-login   Updated 2 days ago   4   Thrive - Intranet & Community WordPress Theme Most recent comment from Jasper Jardin:Hello, KarinaJust go to your WordPress Admin Dashboard > Plugins, there you see a notification that tells you to install Subway plugin. If this notification does not appear just refresh the ... Wysiwyg Lab Display Email in Member profil   Updated 2 days ago   3   Thrive - Intranet & Community WordPress Theme Most recent comment from Jasper Jardin:Hello, WysiwygI'm glad that you have managed to solve your problem, also thank you so much for sharing your solution.Let me know if you need anything else, I'll be glad to help you.Cheers :) Josef Cipera E-learning   Updated 2 days ago   2   Thrive - Intranet & Community WordPress Theme Most recent comment from Jasper Jardin:Hello, JosefHere a video tutorial on how to create a course using LearnDash plugin, please visit and watch the link below.How to Create Course using LearnDashLet me know if you need anything else, ... Wysiwyg Lab Display email with Mailto Link in member header   Updated 3 days ago   4   Thrive - Intranet & Community WordPress Theme Most recent comment from Jasper Jardin:Hello, WysiwygI'm happy to hear that it works great on your problem.Please, let me know if you require additional information or further clarification regarding this matter.It's awesome serving you ... Chris iOS Mobile Menu   Updated 3 days ago   3   Thrive - Intranet & Community WordPress Theme Most recent comment from Jasper Jardin:Hello, ChrisSorry for the late reply, we are currently replicating this issue on our end. Thank you very much for the link that you have given to us we really appreciate it, I will notify you ... Alejandro Remove the Border bottom on a menu   Updated 3 days ago   4   Thrive - Intranet & Community WordPress Theme Most recent comment from Jasper Jardin:Hello, Alejandro The '' that contains this line ' menu ' is the one responsible on showing the drop-down menu. Try to right click on that section and select :hover. The drop down menu will now be ... Karina Post Title   Updated 3 days ago   2   Thrive - Intranet & Community WordPress Theme Most recent comment from Jasper Jardin:Hello, KarinaI would like to ask some screenshots, link and the specific size of the screen where the issue occurs in accordance with this issue. Your reply will be greatly appreciated, it would ... Liziane Members counter is not correct   Updated 3 days ago   3   Thrive - Intranet & Community WordPress Theme Most recent comment from Jasper Jardin:Hello, LizianeCan I ask an access to your WordPress Admin, so that I could investigate further in accordance to this issue. Please send your reply in Private.I'll be patiently waiting for your ... Karina Register Page   Updated 3 days ago   6   Thrive - Intranet & Community WordPress Theme Most recent comment from Jasper Jardin:Hello, Karina  You're always welcome, if you have any concerns, feel free to contact me I'll be here to help you.Thank you so much. Enjoy the theme cheers! :) Richard Revolution Slide Error   Updated 3 days ago   4   Klein - A Nitty-Gritty Community Theme Most recent comment from Jasper Jardin:Hello, RichardYou're welcome, if you need further assistance, feel free to contact me.Thank you so much. Enjoy the theme cheers! :)
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